Draeger is a multinational manufacturer of medical and safety technology
products. It has a presence in over 190 countries.
How Digital Transformation of Finance processes of a multinational manufacturer of medical
and safety technology product company helped improve process transparency
PROBLEM
The company has various finance processes like handling aged accounts
receivables, writing off some of those aged AR based on certain approvals, Asset
tracking &writing off assets based on certain approvals, New assets investment
approval process, a very complex process of pricing decision-making while closing
new customer orders, etc.
Those were complex processes involving multiple business functions and a
chain of approvals. In the backend, they implemented an ERP system; however,
these processes have certain complexities that are not mapped to the ERP system.
Keeping track of these processes manually was very inefficient and error-prone,
and most importantly, it was very difficult to keep an audit trail of approvals.
It would take lot of efforts of finance team during their finance audits to provide
the audit trails of approvals for these processes
Finance controllers were looking for some way where they could have efficient
processes, and can rely on those for transparency.
SOLUTION
Draeger India selected NectorGlob Technologies for this digital transformation
project. During our initial interactions with finance teams we understood the
complexities of processes and the need of transparency for audit.
The most challenging part was the complex structure of approval processes.
We used various BA techniques to understand the existing processes, its
interaction with ERP system, the nature of approvals and exact need of data
required for audits. We designed the new process landscape covering various
aspects like data structures, approval workflows, audit trails of data changes,
interface with existing ERP system etc.
We used agile scrum for implementing the processes in various sprints without
disturbing the regular operation. Considering the existing IT landscape at
Dreager India, we selected Microsoft Power Platform for implementing this
digital transformation.
BENEFITS
We achieved the most important aspect of transparency of the entire process in general and approval process in particular. The new system also addressed another important aspect of audit trail of entire processes. The processes became efficient saving lot of person-hours of finance team during the regular processes and during the finance audits.
FEEDBACK
“I am very pleased to share my feedback about
Nectarglob Technologies. The team has done an amazing
job designing and developing such a complex system.
They have very high technical capabilities coupled with
understanding of business requirements. The solution is
really creative and very user friendly. The team showed
true spirit of Agile by adapting and incorporating last
minute changes in the solution.
Overall, we are very satisfied and appreciate all of you
for the great efforts taken. Great Job!”
- Deepak Labde (Assistant Manager – Controlling)
Crowe Advisory India is a consulting firm covering services in the fields like tax,
corporate finance, risk services and business process services.
Digitalization of processes can resolve inter-department conflicts in organizations.
This case study shows how we achieved it.
PROBLEM
The company provides various services to their customers in various
fields.Due to the nature of their services, they have multiple teams
dedicated to each of those services. When there is a need of multiple
services from their client, multiple teams were trying to serve the
same customer creating some miscommunication between teams
and with customers.
This kind of scenario led to conflicts between the teams and also it
created an unhealthy impression with the customer. They wanted to
avoid such situations and wanted to have some process which will
enable different teams to know whether any other teams are already
engaging the customer before they start communicating with it.
It will help them give a good unified impression with the customer and
also they could optimize the resources working for the same customer.
SOLUTION
Crowe Advisory India assigned the task to NectorGlob Technologies.
We created various scenarios in which Crowe is giving services to their
customers and identified areas where possible conflicts and miscommunications
could occur. After thorough discussions with various teams, we designed a
process which will enable teams to communicate with each other about their
existing engagements with customers. Also there were certain processes
which will send automated mail notifications to different teams.
The entire process was implemented using Microsoft Power Platform so
that teams can access the information from anywhere and from any device.
BENEFITS
Crowe Advisory India is working with Nectarglob for
the last 3 years. It has helped us in our journey of digital
transformation. Nilesh, the founder of Nectarglob is
personally involved in suggesting and finding solutions
The solutions are effective and helps in easing the work
process. We are happy and satisfied to have Necatrglob
as one of our partners and solution providers.
FEEDBACK
“Crowe Advisory India is working with Nectarglob for the last 3 years. It has helped us in our journey of digital transformation. Nilesh, the founder of Nectarglob is personally involved in suggesting and finding solutions. The solutions are effective and helps in easing the work process. We are happy and satisfied to have Necatrglob as one of our partners and solution providers.”
- Rushabh Shah (Associate Director)
One of the biggest media organization in India which is a broadcasting company
that creates and provides content for entertainment, sports, movies, and
advertising. The company's goal is to create emotional and exciting programming that
pushes boundaries and redefines what's possible when entertainment,
technology, and sports collide. The organization's sports coverage includes cricket, kabaddi, and football, and
they aim to make India a multi-sport powerhouse.
How a large broadcasting organization benefit from Digital Transformation of their HR
processes
PROBLEM
This organization various HR processes like Candidate finalization, processing
job offers, Employee onboarding, Employee document management,
periodic records etc. Earlier they had legacy system for some processes
and some of them were manual processes.
The processes were not very efficient and streamlined. Manual record
keeping was very tedious and error prone. Most important part was
handling employee documents which they have submitted during joining
and later during periodic reviews. Also, employees sitting at different
locations aspect was adding another challenge in the above processes.
Management decided to redesign the whole process and transform those
using a robust digital system.
Their main requirement was the document management system, which
was integral part of every process within HR function. There was also a
document approval process which they wanted to incorporate as digital
approval process
SOLUTION
We feel proud that this organization selected NectorGlob Technologies for this
digital transformation process. In the requirement gathering phase, we
studied all their legacy and manual processes and documented those.
The challenging part was the complex document maintenance process
and its approval process irrespective of physical location of employee.
During the design phase, we kept the document management system
as a backbone of the entire HR function and every process was liked to
this central process.
We also designed a approval hierarchy process by
which the documents were getting approved
BENEFITS
The new implemented system has eliminated
the legacy system and all manual document
management processes. We brought all
document handling and it approval process as
digital process
Every document is now available as a digital
document and its access is now getting derived
based on a accessibility logic. The system keeps
audit trail of approval process which helped
HR staff to check the history.
This transformation has helped make all HR
processes efficient, transparent and secure.